Showing posts with label emotional intelligence. Show all posts
Showing posts with label emotional intelligence. Show all posts

Friday, 12 February 2021

One simple rule to transform your relationships

Relationships 

Photo by Steve Halama on Unsplash

 

💘 Today’s tip: In an argument, ask yourself, Is what I’m about to say or do respectful? (Really. That’s it.)

When you can’t really leave the house, keeping peace with the people you share it with feels more important than ever — and more difficult. Why is your partner/roommate/child being so annoying, anyway?

That we can’t answer, but we do have some advice: When you feel your irritability blooming into conflict, try a tactic called “full respect living.” As Jancee Dunn explains it: “Nothing you do or say to each other should drop below the level of simple respect.” That rules out yelling, the cold shoulder, and any other behavior that feels great in the moment but only deepens wounds. Basically, treat your loved ones with as much common courtesy as you would afford a polite acquaintance.

🤝 More from Forge on getting along:

This 1-Second Habit Is the Key to Emotional Intelligence
Read more >>

Stop Trying to Win an Argument
Read more >>

Go to Bed Angry
Read more >>

The Forge Daily Tip is sent every morning via email. ☀ Subscribe to the Forge Daily Tip here.

You’re subscribed to receive emails from Forge. You can adjust your settings via the link at the bottom of this email

From The Forge Daily Tip
A newsletter by Forge
A quick morning email to help you start each day on the right foot.

 

Wednesday, 14 October 2020

9 Soft Skills Every Employee Will Need In The Age Of Artificial Intelligence (AI)

Skills needed in today's Economy! 

 Keep abreast of the skills needed in the future!

 

Technical skills and data literacy are obviously important in this age of AI, big data, and automation. But that doesn't mean we should ignore the human side of work – skills in areas that robots can't do so well. I believe these softer skills will become even more critical for success as the nature of work evolves, and as machines take on more of the easily automated aspects of work. In other words, the work of humans is going to become altogether more, well, human.

With this in mind, what skills should employees be looking to cultivate going forward? Here are nine soft skills that I think are going to become even more precious to employers in the future.

1. Creativity

Robots and machines can do many things, but they struggle to compete with humans when it comes to our ability to create, imagine, invent, and dream. With all the new technology coming our way, the workplaces of the future will require new ways of thinking – making creative thinking and human creativity an important asset.

2. Analytical (critical) thinking

As well as creative thinking, the ability to think analytically will be all the more precious, particularly as we navigate the changing nature of the workplace and the changing division of labor between humans and machines. That's because people with critical thinking skills can come up with innovative ideas, solve complex problems and weigh up the pros and cons of various solutions – all using logic and reasoning, rather than relying on gut instinct or emotion.

Recommended For You

3. Emotional intelligence

Also known as EQ (as in, emotional IQ), emotional intelligence describes a person's ability to be aware of, control, and express their own emotions – and be aware of the emotions of others. So when we talk about someone who shows empathy and works well with others, we’re describing someone with a high EQ. Given that machines can’t easily replicate humans’ ability to connect with other humans, it makes sense that those with high EQs will be in even greater demand in the workplace.

4. Interpersonal communication skills

Related to EQ, the ability to successfully exchange information between people will be a vital skill, meaning employees must hone their ability to communicate effectively with other people – using the right tone of voice and body language in order to deliver their message clearly.

5. Active learning with a growth mindset

Someone with a growth mindset understands that their abilities can be developed and that building skills leads to higher achievement. They're willing to take on new challenges, learn from their mistakes, and actively seek to expand their knowledge. Such people will be much in demand in the workplace of the future because, thanks to AI and other rapidly advancing technologies, skills will become outdated even faster than they do today.

6. Judgement and decision making

We already know that computers are capable of processing information better than the human brain, but ultimately, it's humans who are responsible for making the business-critical decisions in an organization. It's humans who have to take into account the implications of their decisions in terms of the business and the people who work in it. Decision-making skills will, therefore, remain important. But there's no doubt that the nature of human decision making will evolve – specifically, technology will take care of more menial and mundane decisions, leaving humans to focus on higher-level, more complex decisions.

7. Leadership skills

The workplaces of the future will look quite different from today's hierarchical organizations. Project-based teams, remote teams, and fluid organizational structures will probably become more commonplace. But that won't diminish the importance of good leadership. Even within project teams, individuals will still need to take on leadership roles to tackle issues and develop solutions – so common leadership traits like being inspiring and helping others become the best versions of themselves will remain critical.

8. Diversity and cultural intelligence

Workplaces are becoming more diverse and open, so employees will need to be able to respect, understand, and adapt to others who might have different ways of perceiving the world. This will obviously improve how people interact within the company, but I think it will also make the business’s services and products more inclusive, too.

9. Embracing change

Even for me, the pace of change right now is startling, particularly when it comes to AI. This means people will have to be agile and cultivate the ability to embrace – and even celebrate – change. Employees will need to be flexible and adapt to shifting workplaces, expectations, and required skillsets. And, crucially, they'll need to see change not as a burden but as an opportunity to grow.


Bottom line: we needn't be intimated by AI. The human brain is incredible. It's far more complex and more powerful than any AI in existence. So rather than fearing AI and automation and the changes this will bring to workplaces, we should all be looking to harness our unique human capabilities and cultivate these softer skills – skills that will become all the more important for the future of work.

AI is going to impact businesses of all shapes and sizes across all industries. Discover how to prepare your organization for an AI-driven world in my new book, The Intelligence Revolution: Transforming Your Business With AI.

Follow me on Twitter or LinkedInCheck out my website

Bernard Marr is an internationally best-selling author, popular keynote speaker, futurist, and a strategic business & technology advisor to governments and companies. He


Monday, 20 April 2020

What Real Confidence Looks Like

Confidence



The most confident person in the room might be the last person you’d expect. It’s not the one who talks the most, or the loudest. It’s not the one who strides in wearing the most expensive clothes, or even the one who gives the most polished speech. True confidence is quiet.
It’s about what you do, not what you say.
Look at someone who goes into a job interview wearing something nice, but not exactly Dior. They know what’s up.
It’s easy to confuse confidence with arrogance. The bluntest minds always think they’re the sharpest.
Fake confidence spells big trouble for everyone.
There’s not many things worse than someone pretending to know what they don’t, tricking everyone into believing them, and then wrecking whatever jobs or relationships they’ve been trusted with.
It’s actually not that hard to cultivate real confidence. It starts with a handful of concrete behaviors. Like love, confidence doesn’t emanate from some mysterious place within you. It’s about actions. So how does someone build real confidence, and not the fake kind?

1. They go into a situation prepared

A lack of confidence points to one key thing: you don’t know what you’re doing. That’s fine. Nobody does, not all the time. Nobody gains confidence by sitting around stressing. They come up with a plan.
They do the research. They ask around. They put in the time to figure out what they need to know. They organize. They train. They practice. When the time comes, they’re ready.
And being ready is what makes you confident.
Someone with fake confidence pretends to have a plan, when they don’t. This is otherwise known as lying. Competent people can see right through it, even if they’re too nice to say anything.

2. They dive into new opportunities

You can’t get anywhere without venturing past your green zones. That means applying for jobs that look demanding, or asking someone on a date before you know the answer.
Nobody gains confidence by acting like a daredevil. They just accept that life comes with a certain amount of unavoidable risk.
They don’t hide from the future because they think they’re not qualified for a promotion, or that girl’s out of their league. They take the chance. When they fail, the learn why and go from there.
A bruise to your ego can hurt just as bad as a kick to the shin. Confidence is about feeling the pain, not avoiding it.
Someone with fake confidence has no idea how to do this. They stay within their comfort zones and never get better at anything. They’ll do whatever they can to avoid looking or feeling like a novice or a loser. They never take any real risks, because that requires maturity.

3. They search out feedback, not validation

Nobody gains confidence by always asking for approval and fishing for compliments. They do it by asking for honest feedback from people who are willing to give it to them.
They take the criticism, and build on it.
They get better at what they do. Tracking your own improvement overtime gives you real confidence. The surest way to feel good about yourself is for a mentor or supervisor to say you’re doing a better job.
They also know how to weed out mindless haters and criticism that has no substance. They don’t dwell on it.
Someone with fake confidence surrounds themselves with sycophants. They starve to death on a diet of empty praise.

4. They admit what they don’t know

Nobody gains confidence by knowing everything. Confidence comes from filling holes in your mind with knowledge. You can’t do that if you always pretend to know everything, or live in fear that you’re going to ask a dumb question or somehow expose a weakness.
Confidence comes from experience.
We all start out at zero, and go from there. It’s only healthy to have an accurate, realistic sense of your abilities.
This means admitting that maybe you’re not the smartest person at work, or the most gifted programmer. The only way to continue getting better at what you do is to see how you can get there.
Someone with fake confidence does the opposite. They pretend to know more than they do, and put most of their effort into talking themselves up in front of everyone in their path. The second someone contradicts them, they start back-tracking and flip-flopping.
They’d be so much better off just saying they were wrong.
Confidence doesn’t come from being smarter. But someone who practices confidence comes off that way a lot, just because they listen to experience and expertise, and follow good advice. They don’t waste time focusing on how smart they look, they focus on acquiring knowledge.
Sure, there’s always a jerk or two out there who loves to needle someone who doesn’t have all the answers. That leads to…

5. They keep their cool under pressure

Confidence doesn’t come from always being in control, and everything going exactly according to plan. It comes from knowing that you’re going to screw up, and that life has its own agenda.
You practice confidence by understanding that things go wrong — that’s the norm. And it has nothing to do with you.
There’s usually a partial solution, a workaround, or some way to salvage even the worst situations. This means giving up the perfect vision you had of how your day was going to unfold.
It could mean letting someone help you fix things.
Confidence means not indulging in the meltdown that’s brewing inside your head. It means being scared or worried, even showing it, but also doing what’s expected of you in the moment.
Keeping your cool is all about taking your ego out of the game.
Someone with fake confidence wants to be a superhero. They’re not concerned with their responsibilities, or other people. They only care about how they look. And in their pursuit of glory, that’s when they make their biggest mistakes and the biggest enemies.

Think of confidence as a verb, not a noun

Nobody really “has” confidence, certainly not all the time. Everyone goes through moments of doubt and panic. If you went through every minute of your life feeling bulletproof, you wouldn’t last long. Everyone worries a little at midnight, sometimes about the silliest things.
Nobody forges confidence that we can just slip on like a bat suit. It would be great if it were that easy.
Instead, we demonstrate confidence through actions. We perform acts of confidence, even when we’re feeling nervous. We do it every time we make a plan, take a chance, seek out solid advice, confront our faults, and handle a tough situation because others depend on us.

The Startup

Medium's largest active publication, followed by +618K people. Follow to join our community.

Written by

Life is an amazing journey to nowhere. jessica.wildfire.writer@gmail.com

Sunday, 14 July 2019

12 Books That Will Improve Your Self-Knowledge

Books To Know Yourself


 Pocket Worthy
 

Every piece of personal or professional growth you achieve in life starts with one thing: Self-knowledge.
Lao Tzu, the ancient Chinese philosopher, who lived in the 6th century BC, put it best:
“He who knows others is wise; he who knows himself is enlightened.”
Whether you want to make a million bucks, build a strong relationship with your partner, or get in the best shape of your life — you can’t improve yourself without knowing yourself.
Self-knowledge is a skill, not a trait, talent, or divine insight. I used to live my life without one bit of introspection. Naturally, I had no idea who I was. Now, I’m getting better at it with practice. And the impact on my life has been huge.
So I’ve made a list of 12 books that have helped me to know myself. I hope they will serve you too.

1. HBR’s 10 Must Reads on Managing Yourself

The book’s description starts with, “The path to your professional success starts with a critical look in the mirror.” I can’t agree more.
This HBR collection also includes one of my all time favorite pieces on self-awareness, Managing Oneself by Peter Drucker. It also includes another article that I’ve found very useful: “How Will You Measure Your Life?” by Clayton M. Christensen.
This collection does not disappoint. Every piece will make you think more about your mission, vision, strengths, weaknesses, and how you can advance your career.

2. Emotional Intelligence by Daniel Goleman

In today’s world, it’s probably not you IQ that’s going to make you successful — it’s your EQ. Daniel Goleman is the key expert when it comes to emotional intelligence.
Most people think emotional intelligence is about managing other people’s emotions.
Well, there’s something that’s more important: Identifying and managing your own emotions. I believe that you can’t be an effective leader without EQ. This book helps you to get better at it.

3. Ego Is The Enemy by Ryan Holiday

This is one of my favorite books of the past year. No other person could have written this book better than Ryan Holiday.
He has an impressive career. And a lot of bragging rights. But if you follow his work (which I’ve been doing for three years), you can tell he is a humble person who lets his work speak for him.
To me, that’s the perfect example of someone who has his ego in check. Because we have to be real, everyone has an ego. The question is: How do you manage it? Ego Is The Enemy helps you to do that.

4. Become What You Are by Alan Watts

A collection of 20 essays by Alan Watts. His work was greatly inspired by Zen. And I think that Zen is a great source of internal knowledge.
I’ve tried reading different things about Zen. Watt’s writing is clear, practical, and beautiful. That makes it easier to read and think about. When you apply all the advice in this book, you’ll learn more about yourself and others.

5. I Like Myself! by Karen Beaumont

I usually stick to books for grown-ups. But I just couldn’t resist mentioning this book here. One of my friends bought this book for his daughter a while back. And he loved the book as much as his daughter did.
I checked it out and it’s actually really fun. I can imagine that kids would love it too. It’s a great way to teach kids self-awareness.
I wish I had this book by Karen Beaumont as a child. So if you have kids, buy this book. And if you don’t have kids, get it for your family or friends who do.

6. The Gifts of Imperfection by Brené Brown

I only recently read Brené Brown’s book. I’d seen some of her videos and interviews and always appreciated her calm approach.
This book is exactly that. The Gifts of Imperfection helps you to understand that you’re good enough. We’re often too hard on ourselves. And that’s detrimental for our self-awareness.
When you learn that you have nothing to prove, you actually start living.

7. Grinding It Out by Ray Kroc

Do you feel bad that you haven’t caught your big break yet? If so, read this book. You’ll feel different about it. Ray Kroc, who turned McDonald’s into a billion-dollar business, had to wait until his fifties to find some form of success.
It’s not only an inspirational story. It also helps you to put things in perspective. That’s a key aspect of self-awareness. It’s also good to read the perspective of a businessman. You can’t make a living by meditating all day.

8. The Effective Executive by Peter Drucker

It’s no secret I’m a fan of Drucker. This book provides a practical perspective on productivity that I think every knowledge worker should read.
The most important lessons I’ve learned about work is this: It’s not about what you do, it’s about the results you get. That’s the difference between efficiency and effectiveness.
Sending 100 emails per hour might be very efficient use of your time. But what results does it bring you? That’s what matters the most.

9. What They Don’t Teach You at Harvard Business School by Mark H. McCormack

Even though I like scientific research, there are things science can’t teach you.
In this book, McCormack shares everything that people in business schools or companies will never tell you. He talks office politics, standing up for yourself, getting results, job-boredom, and making things happen.
The best thing? McCormack is street smart. His knowledge came from experience. And it’s still relevant.

10. Notes To Myself by Hugh Prather

This book was recommended to me last year by a reader. Prather was a minister. When I first learned about that, I didn’t think I could relate to the book. But I gave it a try, and I really enjoyed it.
Notes To Myself is a good example of the fact that people are all the same internally. You might be from Japan, Chile, Portugal, Canada, Vietnam — you name it. At the end of the day, we face the same internal struggles.

11. Mastery by George Leonard

Like Watts, George Leonard was also inspired by Zen. And his approach to life, learning, and mastery, is one that I’ve learned to appreciate a lot recently.
To me, it’s never about external things like praise, likes, sales, views, etc. Self-awareness has no end-destination. It’s about the process.

12. What I Talk About When I Talk About Running by Haruki Murakami

You might think, “what does a book about running have to do with self-awareness?” To that, I say: Read this book.
It’s difficult to summarize What I Talk About When I Talk About Running other than that it’s a look inside the mind of a human being. It’s worth reading even if you don’t like running or Murakami. This is one of my all-time favorite books because it’s the most honest book I’ve read.
As you can see, there are no books about self-knowledge or self-awareness on this list. The best way to develop self-knowledge is to look inwardly. Do that enough, and you’ll know yourself better.
Yes, you can read about the thoughts of other people for inspiration. But remember they are NOT YOU.

Tuesday, 19 September 2017

Future Leaders Must Have Emotional Intelligence

Future Leaders Must Have Emotional Intelligence

 Emotional Intelligence is becoming more and more vital in the workplace especially but also in Government. 

 

 Wouldn't it be nice for Leaders to understand their workers or the citizens they govern a lot better and listen more to their concerns.  After all, it is they that work, or in the case of Government, pay the taxes.

 

Thankfully, Kirstin Ferguson believes we can all extend our intellect, especially when it comes to knowledge regarding our industry sectors or professions.

But when it comes to leadership — particularly the kind that will be successful in the future — she says emotional intelligence is and will be vital.

That means leading others with humility, having the self-awareness to understand your impact on those around you, and empowering others to be the best they can be.

Kirstin is a leading non-executive director and the creator of #CelebratingWomen.
She is also the chair of the judging panel on the Women’s Agenda Leadership Awards.
Kirstin answers our Q&A on future leadership below.

Sunday, 3 September 2017

Royal Air Force Needs Women

RAF Needs Women


This is a great endorsement for women in a time when the gender pay gap is under discussion.



Women will make RAF fighting units stronger because of their "emotional intelligence", its head of recruiting has said.

On Friday it became the first military service to open all roles to both men and women, following the lifting of a Government ban on women in close combat roles.

Women can now apply to join the RAF's ground-fighting force, which is deployed to protect bases and airfields across the world, and has previously sustained casualties in Afghanistan.

Group captain Wendy Rothery, head of RAF recruiting and selection, told the Daily Telegraph that the change would strengthen the force.